Beyond Words: The Relationship between Salespeople’s Facial Expressions and Customer Impressions – An Experimental Study
- Autor(en)
- Sandra Pauser, Udo Wagner
- Organisation(en)
- Institut für Marketing und International Business
- Publikationsdatum
- 2020
- Peer-reviewed
- Ja
- ÖFOS 2012
- 502020 Marktforschung
- Schlagwörter
- Link zum Portal
- https://ucris.univie.ac.at/portal/de/publications/beyond-words-the-relationship-between-salespeoples-facial-expressions-and-customer-impressions--an-experimental-study(8b26ec98-1630-4a9d-b3a1-cba5b52cb2bd).html